To order by phone call: (425) 673-1023 or by email:
info@bestrestproducts.com
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Return Policy
We aim to make returns easy and fair. Please read the details below:
Inspect Your Order:
Inspect your order and report any missing items within 2 days of delivery.
Issues reported after 2 days will not be accepted.
Return Eligibility:
If you wish to return an item,
contact us within 14 days of delivery
, and we will provide a
return shipping label
.
Items must be in
like-new condition
with all original parts and packaging.
Used, damaged, or incomplete items
may be rejected or subject to a discount.
A
15% restocking fee
applies to all returns.
Refund Timeline:
Allow
30-45 days
for your refund to appear on your credit card or PayPal account.
Non-Returnable Items:
Defective items
will be replaced with the same product.
DVDs, lighting products, and electrical components
are not eligible for return.
canceled orders
have specific return or cancellation fees (see below).
Order Cancellations:
Orders can be canceled within
24 hours
of placing the order.
Refunds may be issued under certain circumstances, but orders are generally non-refundable once an item has shipped or 24 hours have passed.
Cancellations before order processing incur no fee. After processing, a
7% restocking fee
applies.
If the package has shipped, the
15% restocking fee
applies.
Warranty:
BestRest products are covered by a
90-day warranty
for defects in workmanship and materials.
The warranty covers the repair or replacement of defective items only.
Warranty applies to purchases within the USA. Contact us for warranty claims.
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