Delivery Dates: We don’t typically stock panniers, frames, or other MM gear. Instead we wait until we receive an order from a customer, then we contact MM-UK and put the order into their production queue. Then MM-UK goes into the build process. Delivery can take 3-4 weeks (or longer) depending on their production schedule. We’ll give you an estimated shipping date from MM-UK and we’ll keep you informed as to when you can expect your order to arrive. Any delays in delivery are caused by Metal Mule, not BestRest. Please be patient, it’s worth the wait.
Every Metal Mule order is a “special order”. You can cancel it for up to 24 hours, but after that time the order is locked in place and is not refundable.